Yes. Every DVD and Blu-ray is carefully inspected under bright light for deep scratches, cracks, or disc rot. While pre-owned discs may have light surface marks, we only sell discs that are fit for playback.All VHS tapes are visually checked through the spool windows for mould, tape creasing, or shell damage, and spot-checked where possible. Because VHS tapes are vintage magnetic media, you may occasionally need to adjust the tracking on your VCR for the clearest picture.We also make sure the spools Fast Forward and Rewind Freely.

Unless clearly stated otherwise in the listing title and description, all our DVDs are Region 4 (New Zealand/Australia), all Blu-rays are Region B (or Region Free), and all VHS tapes are PAL format.If we stock an overseas import (such as a Region 1 US DVD or NTSC VHS), it will be clearly marked so you can check if your player is multi-zone before buying.

Yes. Because we sell second-hand media, each item is unique. We photograph the actual copy you will receive so you can see the exact condition of the case, cover art, and slipcover before you buy.

No. While some pre-owned cases may still have the original paper insert inside, any digital download or UltraViolet codes included with second-hand movies are either expired or already redeemed.

We know how easily plastic DVD cases and cardboard VHS sleeves can get crushed in the post. Every order is packed securely with bubble wrap or cardboard protection inside a sturdy mailer or box so it arrives in the same condition it left us.

We currently ship within New Zealand only via tracked courier. Shipping rates are calculated at checkout based on the size of your order and whether your address is Urban or Rural (RD).Please make sure to select the Rural Delivery option at checkout if you live at an RD address, as selecting standard urban shipping may delay your order.

Orders are packed and dispatched within 2–3 business days. Once your parcel is with the courier, you will receive an email with your tracking link. Urban deliveries typically take 3–5 working days, while Rural Delivery can take an extra 1–2 working days.

We stand by everything we sell under the New Zealand Consumer Guarantees Act. If an item arrives faulty, unplayable, or damaged in transit, please contact us within 7 days of delivery with your order number and a quick description of the issue. We will arrange a replacement (if we have another copy) or a full refund, and we will cover any return postage costs.

Unfortunately, we cannot offer refunds or exchanges if you change your mind, accidentally buy a movie you already own, or order an overseas region disc that doesn't work on your player. Please double-check the format and region details on the listing before checking out.

Yes! We are always on the lookout for quality pre-owned collections, cult classics, and horror/sci-fi titles. Please get in touch via our Contact page with a list or photos of what you have.We will be accepting in-trader enquiries soon! We are putting the final touches on how our in-tarde process will work. Keep an eye on our website news page and sign up for our newsletter to be the first to know when we start taking submissions.